Calvern Care are proud to consistently receive good to excellent reports from the Care Quality Commission audits. The Commission (CQC) makes sure people in England get better health and adult social care. It is the independent regulator of health and adult social care in England. Their aim is to ensure better care for everyone in hospital, in a care home and at home.

Whether care services are provided by the NHS, local authorities or voluntary organisations, they make sure that people get better care. They do this by:

  • Encouraging improvement across health and adult social care.
  • Putting people first and standing up for their right.
  • Aacting quickly to remedy bad practice.
  • Gathering and using knowledge and expertise, and working with others.

They license and monitor care services

They register, and therefore license, providers of care services if they meet essential standards of quality and safety and monitor them to make sure they continue to meet these standards.

They act quickly to improve poor quality care.

They work together with people who use services, service providers and other regulators to make sure that care improves.

They regulate:

  • Providers of medical and clinical treatment and care given to people of all ages, including treatment given in hospitals, ambulance services, and mental health services.
  • Providers of care services for adults in residential homes, in the community and in people’s own homes. They focus on people who find themselves in vulnerable circumstances, including those with mental health problems, learning disabilities, physical disabilities or long-term health conditions and older people.
  • Providers of services for people whose rights are restricted under the Mental Health Act.

Call 01245 356 755 or Email [email protected]