This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://calverncare.co.uk (the “Site”).

Why should I read this notice?

We are committed to protecting and respecting your privacy. This policy provides you with the details of how any personal data we at Calvern Care LTD collect from you or that you provide us will be used and processed.

Information from the user

We may collect and process the following aspects of data about you:•Information that you provide us by filling in forms on our site.•If you contact us, we may keep a record of that correspondence.•We may also ask you to complete questions or surveys for research purposes. This is not some thing you have to respond to.Details of your visits to our site in the form of analytics, this could include places and resources you access on our site, time spent on our site and where you are directed to our site from.

Cookies

Cookies are small files comprised of letters and numbers that are downloaded onto your desktop computer, mobile or other handheld device when you access certain websites. Cookies allow a Site to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically by remembering settings you selected during earlier visits, amongst other functions. Cookies do not harm your computer. If you would like to learn more about cookies in general you can visit www.allaboutcookies.org.Cookies aid in providing the user with a positive, helpful experience when browsing websites and allow users to make full use of the features available on the website. We currently do not use cookies on this Site. If we decide to use cookies on the Site you will be informed on your next visit to the Site and be asked to accept or reject our collection of data at the beginning of your visit. If you decide not to consent, please understand that certain features of this Site may not function as intended.

IP Addresses

The server on which the Site is hosted automatically collects information in our access logs about, where available, your IP address, your operating system, your browser type, the pages visited and the duration of your visit. This is statistical data and does not identify you as an individual. In 99% of cases your IP address only identifies your ISP and from one week to another your IP address will change dynamically. It is therefore not possible for us to identify you as an individual from our server logs.

Links to other Sites

Our Site may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Personal Data

We are committed to ensuring that any information collected about you is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Uses of your information

If we do collect information from or about you it will be with your consent and we will use the information held about you in the following ways:•To ensure that content from our site is presented in the most effective way for you and your computer.•To carry out any requests or obligations arising from any contact you may have with us.•To provide you with information or services that you have requested from us or which we feel may interest you, if you have given us consent to get in contact with you.•To enable you to participate in any interactive features our service offers, as and when you choose to do so.•To notify you of any changes to our service.

Disclosure of your information

We may disclose your personal information to third parties ONLY if we are under a duty to disclose or share your data in order to comply with any legal obligation. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk solution.

Your rights

You may choose to restrict the collection or use of your personal information in the following ways:•if you are asked to fill in a form on the Site, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes•if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at the address belowWe will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to us at the address below.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the address below. We will promptly correct any information found to be incorrect.

Changes to Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes we make to our policy will be displayed on this page and, where appropriate, be notified to you via email.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by post to Calvern Care LTD, Calvern House, 23 Parker Road, Chelmsford, Essex, CM2 0ES, United Kingdom.

Call 01245 356 755 or Email [email protected]